Earlier than the pandemic, the espresso chain inspired clients to deliver their very own reusable mugs to shops. However in March of final 12 months, Starbucks suspended this system all through the world due to the coronavirus. Starbucks has been steadily bringing it again in worldwide markets and is now able to reinstate this system in the US — with some adjustments.
Earlier than the pandemic, baristas would clear visibly soiled mugs earlier than refilling them. However now staff will solely settle for clear mugs, and so they will not contact them: As an alternative, a buyer will place their very own cup into a bigger ceramic mug. The barista will maintain the ceramic mug’s deal with reasonably than the cup when getting ready the drink. As soon as the beverage is prepared, the shopper will choose their cup up from inside the mug. Private mugs that do not match will likely be positioned on trays.
Starbucks may also resume providing drinks in reusable mugs for individuals who plan to devour their drinks on premise. Prospects who undergo Starbucks’ drive-thru nonetheless have to just accept their drinks in Starbucks’ disposable cups.
That may be a problem: It is a lot simpler to get a to-go cup and throw it out whenever you’re accomplished than to recollect to deliver your personal mug, or return one supplied by the shop. But when Starbucks does not provide the choice, it runs the danger of shedding environmentally-conscious clients to a competitor. And the idea is gaining reputation: Corporations from Burger King to McDonald’s have been testing out reusable packaging.
To scale back the usage of disposable cups in shops, Starbucks affords a modest ten cent low cost to individuals who deliver their very own mugs. It has additionally examined charges for disposable cups in Germany and the UK. This spring, it began testing a “borrow a cup” program in a handful of shops in Seattle, which permits clients to order drinks in reusable cups. To take part, clients must pay a $1 refundable deposit. They need to return the cup once they’ve completed their drinks or get it picked up from residence to get the deposit again.